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I cannot access the drop down menu links on Android devices? By default Android will redirect to the top level menu item link URL as soon as it is tapped. To display a submenu, users must tap, and without lifting their finger slide off of the menu item.

What SEO plugin do you recommend? All my themes work well with "Yoast SEO" WordPress plugin: https://wordpress.org/plugins/wordpress-seo/

Why do I get a allowed/allocated memory size fatal error message? This issue is not being caused by the theme. You will need to ask your web host to increase your allowed/allocated memory.If you're using GoDaddy you can do this yourself as explained here: http://www.likoma.com/increase ...

Do you do custom work? I do not personally do custom work but you can contact my developer OurWebMedia who does all the custom work for my customers. You can check out their previous work and get a quote from them at http://www.ourwebmedia.com/ghos ...

How I do I disable the WordPress Admin Bar for users? I'm not sure why I get this question so much since it has nothing to do with the theme itself, but you'll find the answer to it here: http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-exc ...

How do I insert advertisements on my site? To insert advertisements in the header and footer go to the Theme Options page of your theme and locate the header and footer content options (not available on all themes). To insert advertisements in your sidebar ...

My page(s) look weird? This is probably because you have:<code></code>Or:<pre></pre>tags within your page text boxes. Edit your pages, switch to the Text/HTML tab and remove all occurrences of these tags.

How do I resize Google ads on my site? Visit the following site which explains how to make your Google ads responsive: http://www.labnol.org/internet/google-adsense-responsive-design/25252

I cannot see any related posts? Related posts are only displayed if posts have one or more of the same post tags as the post you are viewing. To add post tags to posts, on the right-hand side of the post add your tags from the "Tags" panel.

How do I allow users to register to my site? This is a general WordPress option that can be found under Settings -> General -> Anyone can register. If you're using BuddyPress go to Settings -> BuddyPress -> Pages and select the desired page from the Registr ...

How do I display related posts based on categories instead of tags? Open buddy/lib/admin/inc/shortcodes/related-posts.php and find:$tags = wp_get_post_tags($id); $tempQuery = $wp_query; if($tags) { $tag_ids = array(); foreach($tags as $individual_tag) $tag_ids[] = $individual_tag-> ...

How do I centre the logo and/or navigation? Go to Theme Options > CSS Settings and add:#header { text-align: center; } #logo { float: none; } #nav { float: none; position: static; display: inline-block; margin-top: 30px; text-align: left; } #bp-bu ...

I do not receive emails from the contact form? The are several reasons why you may not be receiving the emails: 1. Your emails are being sent to your spam/junk mail folder 2. You have entered the wrong email address in the contact form shortcode 3. Your web host ...

I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure fiel ...

How do I change the size of the videos in the lightbox? You need to add the desired width and height to the video URL. For example for a YouTube video with the URL http://youtu.be/oeuHxC1cF0o you would add the following to the end of the URL &width=500&height=250 to give h ...

How do I remove the comments section from pages? Go to Pages -> All Pages and edit the desired pages. In the top right corner of the page click the Screen Options button and make sure the Discussion box is checked. Now scroll down the page and locate the discussion panel ...

Can I display different widgets on different categories? Yes you can do this using the "Display Widgets" WordPress plugin, which allows you to specify which posts, pages and/or categories individual widgets are displayed on.

How do I find the version of the theme I'm using? Go to Appearance -> Themes and hover your mouse over the theme thumbnail. Click the Theme Details button and a new window will pop up with the theme version number next to the theme title.

How do I fix the header at the top of the page? Go to Theme Options > CSS Settings and add:#header { position: fixed; width: 1200px; } @media only screen and (min-width: 1024px) and (max-width: 1199px) { #header { width: 1000px; } } @media only screen and (min-widt ...

I cannot see the icons on my site? This is probably because of a permission issues with the font used to display the icons. Using an FTP client set lib/fonts/ and lib/fonts/fontawesome/ permissions to 755 and the font file permissions to 644.

Why do I not see the featured images on my site? 1) Make sure you have selected a featured image for each post/page/slide. 2) Make sure you have not set the image widths to 0 the Theme Options page, individual post/pages and shortcodes. 3) Make sure you have an image ...

It says the theme is broken or missing a style sheet? If after installing the theme it says it is broken or the style sheet is missing it's nothing to worry. This is one of the most common errors new users to WordPress experience.Unzip the zip file that you downloaded from Theme ...

How do users add avatars (images) to their profiles? WordPress uses Gravatar to add avatars (user images). Register a free account at http://gravatar.com, associate it with the email you're using on your WordPress site and upload your avatar image. Now go back to your site and ...

I cannot create user groups? I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following: 1) Go to Settings > BuddyPr ...

How do I add a BuddyPress cover image? Go to Settings > BuddyPress, click the Options tab and make sure Allow registered members to upload cover images is checked. Now go to your BuddyPress profile page, by clicking your username anywhe ...

How do I change the widget header background color? Go to Theme Options -> CSS and in the CSS Code box add:.widget .widgettitle { background-color: #000; color: #fff; margin-top: -20px; padding-top: 15px; border-radius: 4px 4px 0px 0px; }Replace #000 with the colour c ...

I can't see the BuddyPress/bbPress pages? 1) Please ensure you have installed and activated the BuddyPress and bbPress plugins. 2) Go to Settings -> BuddyPress and click the Components tabs and enable "User Groups" and any other features ...

I've updated the theme and my translations have disappeared? All the text relating to the theme options and custom Visual Composer elements have now been moved to the theme plugin. As a result you will need to translate this text again. I apologize for the inconvenience, this was ...

I can see shortcodes in my excerpts - how do I use custom excerpts? Excerpts do not support shortcodes or HTML, they just display unformatted text. By default excerpts will strip all the HTML tags but you'll see raw shortcodes so you'll need to use custom excerpts to remove the ...

I cannot import the demo data If you cannot import the demo data because it never completes the import process or you receive an error it could be because one of the following reasons: Your PHP memory, file upload size, and/or execution limits are s ...

How do I modify the BuddyPress registration fields/template? BuddyPress provide documentation on how to modify the registration fields here: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/ If you're using BuddyPress, then the registration ...

My site is running slow, what can I do? Before blaming the theme there are a number of things that may be causing your site to slow down.  First ask yourself, does this issue occur when you are using any other theme? If it does, then it's probably a server or ...

How do I set up the forums like the demo? You need to create category parents for each group of forums. For example on the demo forum (http://socialize.wpengine.com/forums/), "General" is a forum category and is has two child forums called "General Cha ...

How do I modify X and Y on my BuddyPress pages? Most BuddyPress page templates can be modified by adding the directory structure and file within your theme folder to override the default styling as explained here: https://codex.buddypress.org/themes/theme-co ...

Why am I not receiving emails from my contact form? This issue has nothing to do with the theme, it is most likely a server or plugin issue. Make sure whatever contact form plugin (e.g. Contact Form 7) you're using is set up correctly and there are no typos the  ...

How can I make the slider transition automatically? Edit the page containing the slider (probably your homepage) and locate the slider shortcode e.g.[slider timeout="0" margins="0,0,15,0"]Change the "timeout" value of 0 to the number of seconds between slide transitions. So fo ...

How do I show the back to top button on mobile/tablet devices? Go to Theme Options > Styling and in the CSS Code box add : @media only screen and (max-width: 1023px) {     .gp-theme #gp-to-top { display: block !important; opacity: 0.7 !important; ...

How do I add a Favicon to my site? This is controlled by WordPress, not the theme. Go to Appearance > Customize > Site Identity > Site Icon.

Why do I have so many different versions of the same image on my server? If you look in your uploads folder and see different versions of the same image this is perfectly normal. The theme crops each image to different sizes because these sizes are used in various places on your website. So you ma ...

How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate&nb ...

How do I remove specific entries from activity stream? If you want to exclude certain activity entries from your activity stream add the following to your child theme's functions.php file: function ghostpool_activity_dont_save( $activity_object ) { $exclude = array( ...