Aardvark
Increasing PHP Maximum Execution Time To increase the PHP Maximum Execution Time do the following: Method 1: Editing .htaccess File Manually Step 1: Locate the .htaccess file inside the root of your WordPress installation (located in the same folder as your /wp ...
Updating your PHP version The theme requires at least PHP 7.3 or above because this is what WordPress itself recommends. Updating Your PHP Version In most cases you cannot update the PHP version yourself and need to contact your host about this. The ...
How do I change or add new BuddyPress profile icons? The theme adds icons to the profile menu navigation tabs. However if you're using a plugin to add new profile tabs or want to change the existing icons you can do this using CSS. Go to Theme Options > Styling and in the CSS C ...
I get a "Warning: Cannot assign an empty string to a string offset" when installing the theme? If you see the following warning after importing the demo content: Warning: Cannot assign an empty string to a string offset in /.../wp-includes/class.wp-scripts.php on line 454This is being caused by the rtMedia plugin. ...
How do I modify X and Y on my BuddyPress pages? Most BuddyPress page templates can be modified by adding the directory structure and file within your theme folder to override the default styling as explained here: https://codex.buddypress.org/themes/theme-compatibility- ...
Increasing WordPress Upload Limit To increase the WordPress Upload Limit do the following: Step 1: Locate the php.ini file inside the wp-admin directory (if you’re not sure how to do this, ignore the steps below and contact your webhost who can do this fo ...
I cannot see the icons on my site? This is probably because of a permission issues with the font used to display the icons. Using an FTP client set lib/fonts/ and lib/fonts/fontawesome/ permissions to 755 and the font file permissions to 644.
How do I add/remove breadcrumbs? The breadcrumbs shown in the demo are added by the Yoast WordPress SEO plugin. Install this plugin and then go to SEO -> Search Appearance and click the Breadcrumbs tab and click Enabled.
Increasing PHP Memory Limit To increase the PHP Memory Limit do the following: Method 1: Increasing Memory Limit In wp-config.php File Step 1: Locate the wp-config.php file inside the root of your WordPress installation (located in the same folder a ...
How do I restrict access to BuddyPress content? You can use the Paid Membership Pro plugin to create membership levels, charge for access (or make it free) and restrict specific content. You'll also need to use the BuddyPress Add On to control access to specific BuddyPr ...
Increasing Maximum Input Vars Maximum input vars limit the number of input variables which affect menus and theme options in the Aardvark theme. To increase the Maximum input vars do the following: Method 1: Increasing Max Input Vars In .htaccess File S ...
How do I restrict access to the BuddyPress members directory and profile pages? You will need to be use the Paid Membership Pro plugin to create membership levels, charge for access and restrict specific content. You'll also need to use the BuddyPress Add On to control access to specific BuddyPress ...
How do I modify the BuddyPress registration fields/template? Modifying Registration Fields: BuddyPress provide documentation on how to modify the registration fields here: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/ Modifying Registration Tem ...
Increasing Post Maximum Size To increase the Post Maximum Size do the following: Step 1: Locate the php.ini file inside the /wp-admin directory using an FTP client or file manager in your web hosting control panel (if you’re not sure how to do this, i ...
How can I order posts by views daily, weekly or monthly? In your child theme's functions.php add: function ghostpool_wpp_postviews( $post_id ) { // Accuracy: // 10 = 1 in 10 visits will update view count. (Recommended for high traffic sites.) // 30 ...
How I do I disable the WordPress Admin Bar for users? WordPress is adding the admin bar to your website, not the theme. You can use the following plugin to disable the admin bar: https://en-gb.wordpress.org/plugins/hide-admin-bar/ If you're using BuddyPress go to Settings > Bu ...
Creating BuddyPress Profile Menus Step 1: Go to Appearance > Menus and create or edit an existing menu. Step 2: Click the Screen Options tab in the top right corner of the page and make sure the BuddyPress Member option is checked. Step 3: Now scroll do ...
Adding new fonts to your website To add new fonts to your website do the following: Step 1: Upload your fonts with the format (.ttf, .otf, .woff, .eot, .woff2) to your child theme in the directory wp-content/themes/child-theme-name/fonts/ Step 2: Create ...
How do I enable comments on pages? Go to Settings -> Discussion and make sure Allow people to post comments on new article is checked. Now on any page click the Screen Options button in the top right corner of the page and check the Discussion option. ...
Can I import more than one demo on my site? Yes. You can import more than one demo on your site so you can use different pages and features from each demo. However, you can only use one set of theme options on your site. So if you import your first demo, this will i ...
WPBakery Page Builder says I need to activate a license? The full version of WPBakery Page Builder (previously known as Visual Composer) comes with this theme. You do not need to activate a license to use it.Free updates for the plugin will be included whenever the theme itself is ...
How do I add a custom captcha to the pop login and register forms? In your child theme's functions.php add the following: function ghostpool_custom_captcha() { /* Validation code goes here */ return $captcha; } function ghostpool_custom_captcha_display() { ...
How do I set up the bbPress forum like the demo? The forums seen in the demo site are created using the bbPress plugin. Please install and activate this plugin from Plugins > Add New and search for "bbpress". Once you've activated the plugin your forums should be located a ...
Adding page settings to custom post types, taxonomies and templates Add the following to your child theme's functions.php file: function ghostpool_custom_page_settings( $settings ) { // Custom page template if ( is_page_template( 'custom-page-template.php' ) ) { ...
How do I remove the latest activity update in the profile header? If you're trying to remove the latest activity text from your profile header and it doesn't exist in the activity stream you can manually delete it. In your child theme's functions.php file add the following: delete_user_met ...
How do I disable the Gutenberg editor? WordPress 5.0 introduced a new page editor called Gutenberg. Please ensure you have updated to the latest version of the theme and WPBakery Page Builder. To do this refer to your theme documentation. Once you've done this yo ...
How do I show inactive members in my BuddyPress members directory? For current members: BuddyPress will only show users in the members directory if they have logged into to their account. You can get around this and activate all user accounts by installing and activating the Retroactive B ...
How do I create BuddyPress groups? I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following: 1) Go to Settings > BuddyPress ...
How do I add a BuddyPress cover image? Go to Settings > BuddyPress, click the Options tab and make sure Allow registered members to upload cover images is checked. Now go to your BuddyPress profile page, by clicking your username anywhere on the site and cli ...
I would like a refund? Before requesting a refund If you're having any issues with a theme you've just purchased this can be incredibly frustrating, however in most cases the issues can be quickly resolved. Please follow the steps in the document ...
I can't login because it says "Incorrect Captcha"? This is because you have activated the Google Captcha plugin but not set it up. If you don't want to use a captcha on the login form, go to Plugins > Installed Plugins and deactivated the Google Captcha plugin. If you do ...
Can't access BuddyPress pages/features? If you are using the PMPro BuddyPress Addon this plugin restricts access to BuddyPress features unless the user has the required membership.If you don't want to restrict access to any BuddyPress feature just deactivate this p ...
I can't update the theme - it says update failed? You must now use the Envato Market WordPress plugin to update the theme. When you do, sometimes you may see an update failed message. To fix this try the following: 1) Firstly, try clicking the update link again, sometimes ...
I can't login after clicking my BuddyPress email activation link? The issue is the page URL contains the activation link which does not work with the popup modal login window. To fix this use the BP Autologin on Activation plugin which automatically logs the user in after clicking the email ...
It says the theme is broken or missing a style sheet? If after installing the theme it says it is broken or the style sheet is missing it's nothing to worry. This is one of the most common errors new users to WordPress experience. To upload the theme correctly do the following: ...
Why am I not receiving emails? This is unlikely to be a theme issue and it is most likely server or plugin related. To test this, activate the default Twenty Twenty-One theme (don't worry this won't affect your site content). If the issues still occur ...
Removing the copyright text from Youzify Panel To remove the "Designed & Developed By KAINELABS.COM" text go to Youzify > Profile Settings and disable Enable Account Copyright.
Adding different menus to different pages Step 1: In your child theme's functions.php file register your new menu items by adding the following: function ghostpool_register_new_menus() { register_nav_menus( array( 'gp-new-menu-1' => esc_html__( 'New Me ...
Pagination is not working on my posts If you've added an element on a post to display some items and click the page numbers or load more button the same items may be loaded. This is because some servers do not accept the standard pagination URL structures on po ...
Modifying Youzify BuddyPress pages If you are using the Youzify plugin it will uses its own page templates and styling options for the BuddyPress pages. Exceptions include the registration and login pages. If you want to use the theme's BuddyPress page templa ...
Enabling the "BuddyPress Legacy" Template Pack This theme requires that you enable the BuddyPress Legacy template pack. To do this go to Settings > BuddyPress > Options and from the Template Pack dropdown menu select "BuddyPress Legacy" and click Save Settings.
Grey images when importing demo data When you import that demo data the images seen on the demo site are not imported, instead plain grey images are imported. This is done for two reasons: 1) These images are copyrighted and not licensed for distribution. 2) T ...
Editing registration emails If you are using BuddyPress then this plugin controls the registration emails not the theme. To change BuddyPress emails see: https://codex.buddypress.org/emails/ If you're not using BuddyPress you can add the following f ...
Updating WPBakery Page Builder with the theme If a WPBakery Page Builder update is available you will see a notice in your dashboard. Unless you purchased the plugin separately you cannot update the plugin automatically. You will need to wait for a theme update to be rel ...
Editing the BuddyPress profile tabs Please see:https://rtmedia.io/docs/developers/add-remove-buddypress-tabs/
Default image dimensions and registering new image dimensions This theme uses WordPress's native image resize function add_image_size(). You can edit the theme's predefined image sizes by adding the following code to your child theme's functions.php file. You can change the image width ...
Updating the theme and bundled plugins It is important that you keep the theme and bundled plugins (those plugins that came with the theme) up to date.To update the theme please see: https://ghostpool.com/documentation/aardvark/getting-started/updating-the-theme/ ...
Users can't see activity when Youzify is activated If you're using the Youzify plugin go to Youzify > General Settings > Wall Settings and disable the Privacy setting.
Error messages on Youzify Activity page If you are getting the following error message on your Youzify Actitivty page: "Notice: Undefined index: in /nas/content/staging/aardvarkdemo/wp-content/plugins/youzify/includes/public/core/wall/yz-class-privacy.php on line ...
My BuddyPress widgets have disappeared? BuddyPress widgets have been removed from version BuddyPress version 12.0.0 and later. You can restore these widgets by using the BP Classic plugin. Please note, the widgets will not automatically reappear. You will need to ...
Adding captcha to Login and Register forms If you're using the theme's login/register pages or popup forms you can use one of the following plugins to add a captcha to help prevent spam logins/signups. Advanced noCaptcha & invisible Captcha (v2 & v3) – Adds Google ...
BP Profile Search error: Form ID # is empty or nonexistent. If you receive the following error message where your profile search form should be after importing on the demos please do the following:Go to Users > Profile Search and from the shortcode column copy the form ID e.g. [bps_ ...
How to install the default Twenty-Twenty * themes? You may want to install the default WordPress theme in order to see if an issue still occurs when switching themes. To install the default WordPress theme do the following:Go to the "Appearance" section on the left-hand side ...
BuddyPress members and groups have not been imported? The demo importer does not import members and groups. If you want to import these you can use a plugin such as BuddyPress Default Data.
I can see shortcodes in my excerpts - how do I use custom excerpts? Excerpts do not support shortcodes or HTML, they just display unformatted text. By default excerpts will strip all the HTML tags but you'll see raw shortcodes so you'll need to use custom excerpts to remove these. To do th ...
How do I add/edit the favicon? This is a core WordPress option and not part of the theme. Go to Appearance > Customize > Site Identity > Site Icon to change the favicon.
I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure field add the f ...
Load More Button showing duplicate content If you're loading new posts using the Load More Button option in the Posts element it will load duplicate content if you have also set an Offset. To fix this add the following to your child theme's functions.php file: func ...
Experiencing issues after updating from Youzer to Youzify After updating Youzer to Youzify if you're experiencing issues make sure you are using Aardvark version 4.34 or higher. Once you're running this version, make sure you update to the latest version of the Aardvark Plugin fr ...
After updating BuddyPress my website won't load or I get a fatal error? If after updating to BuddyPress 12.1.1 your website won't load or you're getting a fatal error similar to this: PHP Fatal error: Uncaught Error: Call to undefined function bp_core_get_user_domain() It is likely a confli ...
Media uploaded via Activity post are not shown Media such as images uploaded when posting an Activity update using Youzer plugin may not show in the posted activity entry. To fix this add the following code to your functions.php file. Now refresh your Activity page t ...
How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate & pu ...
How to add custom fields There are two ways to add custom fields depending on if you're using the Gutenberg Editor or Classic Editor. If the fields are hidden use the Show Hidden Post Meta plugin to show hidden fields. Gutenberg Editor Edit or cr ...
How to change the membership circles image on the homepage? Edit the page called "Home Original", and click the blue Backend Editor button to show the WPBakery Page Builder editor if you haven't done so already. Now follow the steps in the image below:
Theme and Youzify login forms The theme comes with its own popup login form. You can enable this from Aardvark > Theme Options > Membership > Frontend Popup Form. If you are using Youzify and have their membership system enabled, the theme's login form ...
After updating Aardvark my style customisations are not working There has been a change to the way the Aardvark Child loads the parent and child style.css files. You will need to update your child theme functions.php to fix this. Find: /** * Load parent style.css * */ if ( ! ...
How do I allow users to register to my site? This is a general WordPress option that can be found under Settings -> General -> Anyone can register. If you're using BuddyPress the register page should have been created automatically. If it has not, create a new page cal ...
I can't change the site title and description on the homepage? If you're using the homepage imported from the demo data and have Yoast SEO activated then the site title is being pulled from this homepage. Edit the page, scroll down to the Yoast SEO panel and edit the Site Title field.
"The link you followed has expired. Please try again." error You are seeing this error because the theme is too big to be uploaded to your site. This is because your web host has set one of the following too low: - PHP Memory Limit (should be 256MB or higher) - Post Maximum Size (sh ...
What SEO plugin do you recommend? All my themes work well with "Yoast SEO" WordPress plugin: https://wordpress.org/plugins/wordpress-seo/
Limit the number of cores using MAGICK_THREAD_LIMIT In certain versions of ImageMagick there is a problem when trying to import the demo images and the system becomes extremely slow. This causes the demo importer to never complete. You can use a workaround to fix this as follo ...
Finding the cause of your issue(s) To find the cause of the issue(s) please do the following: 1. Update The Theme/PluginsEnsure you using the latest version of the theme and required plugins. We will not look at any issues if you haven’t updated these. To ...
How to change the homepage icons and colors Step 1: Edit the homepage and click the Backend Editor button. Step 2: Hover over one of the Custom Header elements and click the pencil icon to open the settings window.Step 3: Scroll down to the Extra Class name field a ...