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Socialize

I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure fiel ...

I can't change the site title and description on the homepage? If you're using the homepage imported from the demo data and have Yoast SEO activated then the site title is being pulled from this homepage. Edit the page, scroll down to the Yoast SEO panel and edit the Site Title field.

How do I insert advertisements on my site? To insert advertisements in the header and footer go to the Theme Options page of your theme and locate the header and footer content options (not available on all themes). To insert advertisements in your sidebar ...

How do I edit the registration emails? If you are using BuddyPress then this plugin controls the registration emails not the theme. You will need to use BuddyPress's own filters to change the registration email text as explained here: http://ho ...

How do I set up the forums like the demo? You need to create category parents for each group of forums. For example on the demo forum (http://socialize.wpengine.com/forums/), "General" is a forum category and is has two child forums called "General Cha ...

It says the theme is broken or missing a style sheet? If after installing the theme it says it is broken or the style sheet is missing it's nothing to worry. This is one of the most common errors new users to WordPress experience.Unzip the zip file that you downloaded from Theme ...

How do I modify X and Y on my BuddyPress pages? Most BuddyPress page templates can be modified by adding the directory structure and file within your theme folder to override the default styling as explained here: https://codex.buddypress.org/themes/theme-co ...

I can't save the Theme Options page? This error occurs because your server limits the amount of data that can be saved at one time. There are two ways to increase this limit: 1) Edit your php.ini file and increase the max_input_vars function to around 3000 e.g. ...

How do users add avatars (images) to their profiles? WordPress uses Gravatar to add avatars (user images). Register a free account at http://gravatar.com, associate it with the email you're using on your WordPress site and upload your avatar image. Now go back to your site and ...

How do I change the width of the theme? Go to Theme Options -> Styling and in the CSS Code box add: @media only screen and (min-width: 1461px) { .gp-boxed-layout #gp-page-wrapper, .gp-container { width: 1460px; } #gp-content { ...

How do I add breadcrumbs? The breadcrumbs shown in the demo are added by the Yoast WordPress SEO plugin. Install this plugin and then go to SEO > Dashboard > Features and enabled Advanced Features and save. Now go to SEO >  ...

What SEO plugin do you recommend? All my themes work well with "Yoast SEO" WordPress plugin: https://wordpress.org/plugins/wordpress-seo/

How do I add a Favicon to my site? This is controlled by WordPress, not the theme. Go to Appearance > Customize > Site Identity > Site Icon.

How do I remove specific entries from activity stream? If you want to exclude certain activity entries from your activity stream add the following to your child theme's functions.php file: function ghostpool_activity_dont_save( $activity_object ) { $exclude = array( ...

My translations are no longer working since the theme update? Sorry for the inconvenience, Envato has asked me to move certain features to the theme plugin. This means all the theme options and custom Visual Composer elements have been moved the theme plugin. You can now translate all t ...

How I do I disable the WordPress Admin Bar for users? I'm not sure why I get this question so much since it has nothing to do with the theme itself, but you'll find the answer to it here: http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-exc ...

Why do I get a allowed/allocated memory size fatal error message? This issue is not being caused by the theme. You will need to ask your web host to increase your allowed/allocated memory.If you're using GoDaddy you can do this yourself as explained here: http://www.likoma.com/increase ...

How do I change options on custom page templates and custom post types? To change the options on custom page templates and custom post types you should create a child theme and add the following to your functions.php file: function ghostpool_custom_init_variables() { // Custom page t ...

How do I enable comments on pages? By default pages do not display comments. To add comment support copy page.php to your child theme and add the following tag where you want the comments to appear: <?php comments_template(); ?> Next go to Set ...

How do I modify the BuddyPress registration fields/template? BuddyPress provide documentation on how to modify the registration fields here: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/ If you're using BuddyPress, then the registration ...

I've updated the theme and my translations have disappeared? All the text relating to the theme options and custom Visual Composer elements have now been moved to the theme plugin. As a result you will need to translate this text again. I apologize for the inconvenience, this was ...

How do I allow users to register to my site? This is a general WordPress option that can be found under Settings -> General -> Anyone can register. If you're using BuddyPress go to Settings -> BuddyPress -> Pages and select the desired page from the Registr ...

My plugins are automatically inserting content into my sidebar and footer? This is happening because you have enabled Visual Composer support via the Visual Sidebars Editor plugin, which allows you to insert Visual Composer elements in your sidebar and footer areas. If you don't need to display ...

How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate&nb ...

I cannot see the icons on my site? This is probably because of a permission issues with the font used to display the icons. Using an FTP client set lib/fonts/ and lib/fonts/fontawesome/ permissions to 755 and the font file permissions to 644.

My site is running slow, what can I do? Before blaming the theme there are a number of things that may be causing your site to slow down.  First ask yourself, does this issue occur when you are using any other theme? If it does, then it's probably a server or ...

I can see shortcodes in my excerpts - how do I use custom excerpts? Excerpts do not support shortcodes or HTML, they just display unformatted text. By default excerpts will strip all the HTML tags but you'll see raw shortcodes so you'll need to use custom excerpts to remove the ...

How do I add a BuddyPress cover image? Go to Settings > BuddyPress, click the Options tab and make sure Allow registered members to upload cover images is checked. Now go to your BuddyPress profile page, by clicking your username anywhe ...

I cannot see any related posts? Related posts are only displayed if posts have one or more of the same post tags as the post you are viewing. To add post tags to posts, on the right-hand side of the post add your tags from the "Tags" panel.

I get the following error message "select2-css CDN unavailable. Some controls may not render properly." The Redux theme options framework loads some files from an external CDN server rather than loading them from your own server to improve the page load speed. If the CDN server goes down and you will receive this error but it u ...

How do I change the page the login form redirects to? In your child theme's functions.php file add: function gp_login_redirect( $gp_redirect ) { $gp_redirect_link = ''; $gp_redirect = '<script data-cfasync="false" type="text/javascript">window.location ...

Why am I not receiving emails from my contact form? This issue has nothing to do with the theme, it is most likely a server or plugin issue. Make sure whatever contact form plugin (e.g. Contact Form 7) you're using is set up correctly and there are no typos the  ...

I can't see the BuddyPress/bbPress pages? 1) Please ensure you have installed and activated the BuddyPress and bbPress plugins. 2) Go to Settings -> BuddyPress and click the Components tabs and enable "User Groups" and any other features ...

I can't login after clicking my BuddyPress email activation link? The issue is the page URL contains the activation link which does not work with the popup modal login window. To fix this use the BP Autologin on Activation plugin which automatically logs the user in after clicking the email ...

I cannot access the drop down menu links on Android devices? By default Android will redirect to the top level menu item link URL as soon as it is tapped. To display a submenu, users must tap, and without lifting their finger slide off of the menu item.

How do I resize Google ads on my site? Visit the following site which explains how to make your Google ads responsive: http://www.labnol.org/internet/google-adsense-responsive-design/25252

How do I show the back to top button on mobile/tablet devices? Go to Theme Options > Styling and in the CSS Code box add : @media only screen and (max-width: 1023px) {     .gp-theme #gp-to-top { display: block !important; opacity: 0.7 !important; ...

Why do I not see the featured images on my site? 1) Make sure you have selected a featured image for each post/page/slide. 2) Make sure you have not set the image widths to 0 the Theme Options page, individual post/pages and shortcodes. 3) Make sure you have an image ...

How do I add/remove widgets and Visual Composer elements to the sidebar? 1) If you don't want to display Visual Composer elements in your sidebar go to Appearance > Sidebars Editor select the desired sidebars and click the green "Override widgets" button so it turns grey. This is essential if y ...

How do I add/edit/remove theme options? There are two types of theme options. You have the global theme options on the Theme Options page and you have the individual options on individual pages. Global Theme Options This theme uses the Redux framework for the&nbs ...

I cannot create user groups? I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following: 1) Go to Settings > BuddyPr ...

Visual Composer says I need to activate a license? The full version of Visual Composer comes with this theme. You do not need to activate any license to use it. You are only asked for a license if you want to receive automatic plugin updates from the Visual Composer develope ...

I cannot import the demo data If you cannot import the demo data because it never completes the import process or you receive an error it could be because one of the following reasons: Your PHP memory, file upload size, and/or execution limits are s ...

How do I remove category links from showing up? Cuckoo, Socialize and Habitat Themes:Go to Theme Options -> Posts -> Post Categories and add the categories you want to remove to the Exclude Categories box.Huber Theme:Go to Theme Options -> General and add the ...

Do you do custom work? I do not personally do custom work but you can contact my developer OurWebMedia who does all the custom work for my customers. You can check out their previous work and get a quote from them at http://www.ourwebmedia.com/ghos ...