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I do not receive emails from the contact form? The are several reasons why you may not be receiving the emails: 1. Your emails are being sent to your spam/junk mail folder 2. You have entered the wrong email address in the contact form shortcode 3. Your web host ...

How do I insert advertisements on my site? To insert advertisements in the header and footer go to the Theme Options page of your theme and locate the header and footer content options (not available on all themes). To insert advertisements in your sidebar ...

Why do I get a allowed/allocated memory size fatal error message? If you get a fatal error relating to allowed or allocated memory in order to fix this you’ll have to do two things: 1) Increase default WordPress memory limit: Using a FTP client, find the wp-config.php fil ...

How do I add a banner/advertisement in the header? Go to Theme Options -> General Settings -> Header Content.

It says the theme is broken or missing a style sheet? If after installing the theme it says it is broken or the style sheet is missing it's nothing to worry. This is one of the most common errors new users to WordPress experience. Unzip the zip file that you downloaded from The ...

My page(s) look weird? This is probably because you have:<code></code>Or:<pre></pre>tags within your page text boxes. Edit your pages, switch to the Text/HTML tab and remove all occurrences of these tags.

How do users add avatars (images) to their profiles? WordPress uses Gravatar to add avatars (user images). Register a free account at http://gravatar.com, associate it with the email you're using on your WordPress site and upload your avatar image. Now go back to your site and ...

I cannot see any related posts? Related posts are only displayed if posts have one or more of the same post tags as the post you are viewing. To add post tags to posts, on the right-hand side of the post add your tags from the "Tags" panel.

Can I display different widgets on different categories? Yes you can do this using the "Display Widgets" WordPress plugin, which allows you to specify which posts, pages and/or categories individual widgets are displayed on.

I cannot access the drop down menu links on Android devices? By default Android will redirect to the top level menu item link URL as soon as it is tapped. To display a submenu, users must tap, and without lifting their finger slide off of the menu item.

What SEO plugin do you recommend? All my themes work well with "Yoast SEO" WordPress plugin: https://wordpress.org/plugins/wordpress-seo/

How do I resize Google ads on my site? Visit the following site which explains how to make your Google ads responsive: http://www.labnol.org/internet/google-adsense-responsive-design/25252

How I do I disable the WordPress Admin Bar for users? WordPress is adding the admin bar to your website, not the theme. You can use the following plugin to disable the admin bar: https://en-gb.wordpress.org/plugins/hide-admin-bar/ If you're using BuddyPress go to Settings ...

I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure fiel ...

Why do I not see the featured images on my site? 1) Make sure you have selected a featured image for each post/page/slide. 2) Make sure you have not set the image width to 0 or left it empty on the Theme Options pages, Also make sure you've not set it to 0 (it can be left ...

How do I remove the comments section from pages? Go to Pages -> All Pages and edit the desired pages. In the top right corner of the page click the Screen Options button and make sure the Discussion box is checked. Now scroll down the page and locate the discussion panel ...

I cannot see the icons on my site? This is probably because of a permission issues with the font used to display the icons. Using an FTP client set lib/fonts/ and lib/fonts/fontawesome/ permissions to 755 and the font file permissions to 644.

How do I change the size of the videos in the lightbox? You need to add the desired width and height to the video URL. For example for a YouTube video with the URL http://youtu.be/oeuHxC1cF0o you would add the following to the end of the URL &width=500&height=250 to give h ...

How do I allow users to register to my site? This is a general WordPress option that can be found under Settings -> General -> Anyone can register. If you're using BuddyPress the register page should have been created automatically. If it has not, create a new pa ...

How do I create BuddyPress groups? I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following: 1) Go to Settings > BuddyPr ...

How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate&nb ...

How do I add a Favicon to my site? This is controlled by WordPress, not the theme. Go to Appearance > Customize > Site Identity > Site Icon.

How do I modify the BuddyPress registration fields/template? BuddyPress provide documentation on how to modify the registration fields here: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/ If you're using BuddyPress, then the registration ...

I can see shortcodes in my excerpts - how do I use custom excerpts? Excerpts do not support shortcodes or HTML, they just display unformatted text. By default excerpts will strip all the HTML tags but you'll see raw shortcodes so you'll need to use custom excerpts to remove the ...

I've updated the theme and my translations have disappeared? All the text relating to the theme options and custom Visual Composer elements have now been moved to the theme plugin. As a result you will need to translate this text again. I apologize for the inconvenience, this was ...

Why do I have so many different versions of the same image on my server? If you look in your uploads folder and see different versions of the same image this is perfectly normal. The theme crops each image to different sizes because these sizes are used in various places on your website. So you ma ...