Contents

1. How do I insert advertisements on my site?

2. How do I create BuddyPress groups?

3. Why do I have so many different versions of the same image on my server?

4. Why do I not see the featured images on my site?

5. How do users add avatars (images) to their profiles?

6. My page(s) look weird?

7. How do I resize Google ads on my site?

8. I do not receive emails from the contact form?

9. How do I change the size of the videos in the lightbox?

10. I cannot see any related posts?

11. How do I remove the comments section from pages?

12. How do I add a Favicon to my site?

13. I cannot access the drop down menu links on Android devices?

14. Can I display different widgets on different categories?

1. How do I insert advertisements on my site?

To insert advertisements in the header and footer go to the Theme Options page of your theme and locate the header and footer content options (not available on all themes).

To insert advertisements in your sidebar go to Appearance > Widgets and add your ad or image code into the Text Widget.

To insert advertisements within the page content go to Appearance > Sidebars Editor and insert your ad or image code into the Raw JS Visual Composer element (not available on all themes).

You can also use a variety of ad plugins to insert advertisements within your posts/page. The plugin "Wp-Insert" has been tested with this theme.


2. How do I create BuddyPress groups?

I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following:

1) Go to Settings > BuddyPress and under the Components tab make sure User Groups is enabled.

2) Go to Settings > BuddyPress and under the Pages tab make sure a page is selected from the User Groups drop down menu.

3) To add a link to this page go to Appearance > Menus and add this page to one of your menus.

4) If you can't create user groups from the frontend, go to Settings > BuddyPress and under the Settings tab enable Group Creation if you want to allow all users to create groups. If you still can't create groups deactivate all plugins (except BuddyPress) to see if this resolves the issue. If it does, reactivate the plugins one by one to fix the problem plugin.

If no plugin is causing the issue activate the Twenty Seventeen theme, if this doesn't resolve the issue, the theme is not causing this problem and you will need to contact BuddyPress support who will be able help you.


3. Why do I have so many different versions of the same image on my server?

If you look in your uploads folder and see different versions of the same image this is perfectly normal. The theme crops each image to different sizes because these sizes are used in various places on your website. So you may have the same image shown as a 50 x 50 thumbnail and as a large featured image at 800 x 400. The theme will create two additional versions of these images at these dimensions.

This is much more effective than just creating a few different sizes of an image (thumbnail, medium, large), like some themes do, and then resizing them using HTML. If you were to resize a large image with HTML, the large image is still being loaded and then constrained with HTML, which uses more bandwidth and increases your page load time, which in turn is not very SEO friendly. What the theme does is only load the images at the exact size they need to be.

The theme does not currently delete versions of the images no longer in use. So if you change the featured image on your posts from 800 x 400 to 500 x 300 and then to 400 x 600 all of these images will be created but the images no longer used (800 x 400 and 500 x 300) will not be deleted from your server. This is something I hope to add in the future.

You can just leave these images on your server and ignore them because they are not being loaded on your site so they have no impact on your bandwidth or pageload, these just contribute to a bit of disk space.

However you can delete all the resized images in your uploads folders and the server will then only recreate the different image sizes that currently exist on your site. Before doing this first make a backup of your uploads folder and do not delete the original images, only the resized versions that have the extensions -widthxheight.png!

4. Why do I not see the featured images on my site?

1) Make sure you have selected a featured image for each post/page/slide.

2) Make sure you have not set the image width to 0 or left it empty on the Theme Options pages, Also make sure you've not set it to 0 (it can be left empty) on individual post/pages and shortcodes.

3) Make sure you have an image editor installed on your server such as GD Library or ImageMagick. If you are not sure please ask your web host about this.

4) CDN hosted images are not supported - the images need to be uploaded to the server the site is on.

5. How do users add avatars (images) to their profiles?

WordPress uses Gravatar to add avatars (user images). Register a free account at http://gravatar.com, associate it with the email you're using on your WordPress site and upload your avatar image. Now go back to your site and within a short amount of time your avatar will show up in your comments, profile page etc. If you want people to upload an avatar from your own site instead, use a plugin such as "Add Local Avatar".

6. My page(s) look weird?

This is probably because you have:

<code></code>

Or:

<pre></pre>

tags within your page text boxes. Edit your pages, switch to the Text/HTML tab and remove all occurrences of these tags.

7. How do I resize Google ads on my site?

Visit the following site which explains how to make your Google ads responsive: http://www.labnol.org/internet/google-adsense-responsive-design/25252

8. I do not receive emails from the contact form?

The are several reasons why you may not be receiving the emails: 1. Your emails are being sent to your spam/junk mail folder 2. You have entered the wrong email address in the contact form shortcode 3. Your web host does not allow you to send emails from the same address your are receiving the emails to 4. Your web host does not support PHPMail, you will need to contact them about this or switch hosts (I recommend DreamHosts) 5. Your web host (in most cases GoDaddy) does not allow contact forms to send emails to certain email providers (e.g. yahoo.com, hotmail.com etc), you will need to contact them about this or switch hosts (I recommend DreamHosts)

9. How do I change the size of the videos in the lightbox?

You need to add the desired width and height to the video URL. For example for a YouTube video with the URL http://youtu.be/oeuHxC1cF0o you would add the following to the end of the URL &width=500&height=250 to give http://youtu.be/oeuHxC1cF0o&width=500&height=250. This will give you a video with a width of 500px and a height of 250px.

10. I cannot see any related posts?

Related posts are only displayed if posts have one or more of the same post tags as the post you are viewing. To add post tags to posts, on the right-hand side of the post add your tags from the "Tags" panel.

11. How do I remove the comments section from pages?

Go to Pages -> All Pages and edit the desired pages. In the top right corner of the page click the Screen Options button and make sure the Discussion box is checked. Now scroll down the page and locate the discussion panel and uncheck the Allow comments box.

12. How do I add a Favicon to my site?

This is controlled by WordPress, not the theme. Go to Appearance > Customize > Site Identity > Site Icon.

13. I cannot access the drop down menu links on Android devices?

By default Android will redirect to the top level menu item link URL as soon as it is tapped. To display a submenu, users must tap, and without lifting their finger slide off of the menu item.

14. Can I display different widgets on different categories?

Yes you can do this using the "Display Widgets" WordPress plugin, which allows you to specify which posts, pages and/or categories individual widgets are displayed on.