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Increasing PHP Maximum Execution Time To increase the PHP Maximum Execution Time do the following: Method 1: Editing .htaccess File Manually Step 1: Locate the .htaccess file inside the root of your WordPress installation (located in the same folder as your /wp ...

Increasing PHP Memory Limit To increase the PHP Memory Limit do the following: Method 1: Increasing Memory Limit In wp-config.php File Step 1: Locate the wp-config.php file inside the root of your WordPress installation (located in the same folder a ...

Increasing Maximum Input Vars Maximum input vars limit the number of input variables which affect menus and theme options in the Aardvark theme. To increase the Maximum input vars do the following: Method 1: Increasing Max Input Vars In .htaccess File S ...

Updating your PHP version The theme requires at least PHP 7.3 or above because this is what WordPress itself recommends. Updating Your PHP Version In most cases you cannot update the PHP version yourself and need to contact your host about this. The ...

Increasing WordPress Upload Limit To increase the WordPress Upload Limit do the following: Step 1: Locate the php.ini file inside the wp-admin directory (if you’re not sure how to do this, ignore the steps below and contact your webhost who can do this fo ...

Increasing Post Maximum Size To increase the Post Maximum Size do the following: Step 1: Locate the php.ini file inside the /wp-admin directory using an FTP client or file manager in your web hosting control panel (if you’re not sure how to do this, i ...

Adding WPBakery Page Builder editor to review templates Step 1: Go to WPBakery Page Builder > Role Manager. Step 2: From the Post types dropdown menu select "Custom" and check all the post types you want to show the page builder editor on, including "gpur-template" for review te ...

Updating WPBakery Page Builder with the theme If a WPBakery Page Builder update is available you will see a notice in your dashboard. Unless you purchased the plugin separately you cannot update the plugin automatically. You will need to wait for a theme update to be rel ...

Adding Elementor editor to review templates Step 1: Go to Elementor > Settings. Step 2: From the Post Types checkboxes check all the post types you want to show the page builder editor on, including "Review Templates". Step 3: Click Save Changes.

Can't edit review templates with WPBakery Page Builder If you're only seeing shortcodes on review templates and can't edit the page with WPBakery Page Builder go to WPBakery Page Builder > Role Manager and from the Post types dropdown menu select "Custom" so you can check the "g ...

I would like a refund? Before requesting a refund If you're having any issues with a theme you've just purchased this can be incredibly frustrating, however in most cases the issues can be quickly resolved. Please follow the steps in the document ...

How to install the default Twenty-Twenty * themes? You may want to install the default WordPress theme in order to see if an issue still occurs when switching themes. To install the default WordPress theme do the following:Go to the "Appearance" section on the left-hand side ...

Finding the cause of your issue(s) To find the cause of the issue(s) please do the following: 1. Update The Theme/PluginsEnsure you using the latest version of the theme and required plugins. We will not look at any issues if you haven’t updated these. To ...

I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure field add the f ...

I get an error of type E_ERROR from class-tgm-plugin-activation.php You are getting this error because both your theme and the plugin are loading the TGM plugin class. It looks like the theme you are using is not checking if this class has already been loaded. Add the following to your ch ...

How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate & pu ...

Limit the number of cores using MAGICK_THREAD_LIMIT In certain versions of ImageMagick there is a problem when trying to import the demo images and the system becomes extremely slow. This causes the demo importer to never complete. You can use a workaround to fix this as follo ...

How to add custom fields There are two ways to add custom fields depending on if you're using the Gutenberg Editor or Classic Editor. If the fields are hidden use the Show Hidden Post Meta plugin to show hidden fields. Gutenberg Editor Edit or cr ...

I can see shortcodes in my excerpts - how do I use custom excerpts? Excerpts do not support shortcodes or HTML, they just display unformatted text. By default excerpts will strip all the HTML tags but you'll see raw shortcodes so you'll need to use custom excerpts to remove these. To do th ...

"The link you followed has expired. Please try again." error You are seeing this error because the theme is too big to be uploaded to your site. This is because your web host has set one of the following too low: - PHP Memory Limit (should be 256MB or higher) - Post Maximum Size (sh ...