There will be no theme support from 23rd December to January 1st. Support will resume January 2nd.

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Experiencing issues after updating from Youzer to Youzify

After updating Youzer to Youzify if you're experiencing issues make sure you are using Aardvark version 4.34 or higher. 

Once you're running this version, make sure you update to the latest version of the Aardvark Plugin from Appearance > Install Plugins.

To upgrade to Youzify please follow the steps provided by the Youzify support team here: https://kainelabs.ticksy.com/article/16887/ (note steps 11 and 12 are not relevant and have already been done by the theme update).

If you still have issues, for example you're unable to see the upgrade option, you can open a support ticket at https://kainelabs.ticksy.com/ where the Youzify support team will answer your questions. Sign in with your Envato login details and open a ticket in the "Youzify Upgrade Issues category".