There will be no theme support from 23rd December to January 1st. Support will resume January 2nd.

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I can't update the theme - it says update failed?

You must now use the Envato Market WordPress plugin to update the theme. When you do, sometimes you may see an update failed message. To fix this try the following:

1) Firstly, try clicking the update link again, sometimes it doesn't work first time around.

2) If this doesn't work, activate another theme so this theme becomes deactivated and then try updating the theme.

2) If this doesn't work, check your token has the correct permissions by going to Envato Market > Settings and clicking the Test API Connection button. If you get an error, create a new token. 

3 If it still doesn't work it's possible Envato's API is down and you will need to try again later.

4) If things still don't work, don't worry, just download the theme update your ThemeForest Downloads page, locate the theme, click the green Download button and select the Installable WordPress file only option. Now go to Appearance > Themes and activate another theme so you can deactivate and delete this theme. Finally click the Add New and upload the zip file you just downloaded and activate the theme.