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How do users add avatars (images) to their profiles? WordPress uses Gravatar to add avatars (user images). Register a free account at http://gravatar.com, associate it with the email you're using on your WordPress site and upload your avatar image. Now go back to your site and ...

Why do I not see the featured images on my site? 1) Make sure you have selected a featured image for each post/page/slide. 2) Make sure you have not set the image width to 0 or left it empty on the Theme Options pages, Also make sure you've not set it to 0 (it can be left ...

Do you do custom work? I do not personally do custom work but you can contact my developer OurWebMedia who does all the custom work for my customers. You can check out their previous work and get a quote from them at http://www.ourwebmedia.com/ghos ...

How do I allow users to register to my site? This is a general WordPress option that can be found under Settings -> General -> Anyone can register. If you're using BuddyPress go to Settings -> BuddyPress -> Pages and select the desired page from the Registr ...

I cannot access the drop down menu links on Android devices? By default Android will redirect to the top level menu item link URL as soon as it is tapped. To display a submenu, users must tap, and without lifting their finger slide off of the menu item.

Can I display different widgets on different categories? Yes you can do this using the "Display Widgets" WordPress plugin, which allows you to specify which posts, pages and/or categories individual widgets are displayed on.

How do I insert advertisements on my site? To insert advertisements in the header and footer go to the Theme Options page of your theme and locate the header and footer content options (not available on all themes). To insert advertisements in your sidebar ...

Why do I get a allowed/allocated memory size fatal error message? If you get a fatal error relating to allowed or allocated memory in order to fix this you’ll have to do two things: 1) Increase default WordPress memory limit: Using a FTP client, find the wp-config.php fil ...

How do I change the WooCommerce product page image dimensions? Go to WooCommerce -> Settings -> Products and change the "Single Product Image" dimensions.You will not see a change on product pages even though the images are being cropped to the sizes you specify because WooCommerce is st ...

How I do I disable the WordPress Admin Bar for users? I'm not sure why I get this question so much since it has nothing to do with the theme itself, but you'll find the answer to it here: http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-exc ...

How do I resize Google ads on my site? Visit the following site which explains how to make your Google ads responsive: http://www.labnol.org/internet/google-adsense-responsive-design/25252

How do I change the size of the WooCommerce images Go to WooCommerce -> Settings -> Products and scroll down to "Product Image Sizes" and edit the cropping dimensions. After changing these settings you will need to regenerate your thumbnails by running the Regenerate Th ...

I cannot see any related posts? Related posts are only displayed if posts have one or more of the same post tags as the post you are viewing. To add post tags to posts, on the right-hand side of the post add your tags from the "Tags" panel.

What SEO plugin do you recommend? All my themes work well with "Yoast SEO" WordPress plugin: https://wordpress.org/plugins/wordpress-seo/

How do I find the version of the theme I'm using? Go to Appearance -> Themes and hover your mouse over the theme thumbnail. Click the Theme Details button and a new window will pop up with the theme version number next to the theme title.

It says the theme is broken or missing a style sheet? If after installing the theme it says it is broken or the style sheet is missing it's nothing to worry. This is one of the most common errors new users to WordPress experience.Unzip the zip file that you downloaded from Theme ...

I cannot see the icons on my site? This is probably because of a permission issues with the font used to display the icons. Using an FTP client set lib/fonts/ and lib/fonts/fontawesome/ permissions to 755 and the font file permissions to 644.

I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure fiel ...

I cannot create user groups? I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following: 1) Go to Settings > BuddyPr ...

How do I enable comments on pages? By default pages do not display comments. To add comment support copy page.php to your child theme and add the following tag where you want the comments to appear: <?php comments_template(); ?> Next go to Set ...

Visual Composer says I need to activate a license? The full version of Visual Composer comes with this theme. You do not need to activate any license to use it. You are only asked for a license if you want to receive automatic plugin updates from the Visual Composer develope ...

How do I add a BuddyPress cover image? Go to Settings > BuddyPress, click the Options tab and make sure Allow registered members to upload cover images is checked. Now go to your BuddyPress profile page, by clicking your username anywhe ...

My site is running slow, what can I do? Before blaming the theme there are a number of things that may be causing your site to slow down.  First ask yourself, does this issue occur when you are using any other theme? If it does, then it's probably a server or ...

Why do I have so many different versions of the same image on my server? If you look in your uploads folder and see different versions of the same image this is perfectly normal. The theme crops each image to different sizes because these sizes are used in various places on your website. So you ma ...

My translations are no longer working since the theme update? Sorry for the inconvenience, Envato has asked me to move certain features to the theme plugin. This means all the theme options and custom Visual Composer elements have been moved the theme plugin. You can now translate all t ...

How do I show the back to top button on mobile/tablet devices? Go to Theme Options > Styling and in the CSS Code box add : @media only screen and (max-width: 1023px) {     .gp-theme #gp-to-top { display: block !important; opacity: 0.7 !important; ...

How do I remove specific entries from activity stream? If you want to exclude certain activity entries from your activity stream add the following to your child theme's functions.php file: function ghostpool_activity_dont_save( $activity_object ) { $exclude = array( ...

I can see shortcodes in my excerpts - how do I use custom excerpts? Excerpts do not support shortcodes or HTML, they just display unformatted text. By default excerpts will strip all the HTML tags but you'll see raw shortcodes so you'll need to use custom excerpts to remove the ...

How do I modify the BuddyPress registration fields/template? BuddyPress provide documentation on how to modify the registration fields here: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/ If you're using BuddyPress, then the registration ...

How do I add a Favicon to my site? This is controlled by WordPress, not the theme. Go to Appearance > Customize > Site Identity > Site Icon.

I cannot import the demo data If you cannot import the demo data because it never completes the import process or you receive an error it could be because one of the following reasons: Your PHP memory, file upload size, and/or execution limits are s ...

Why am I not receiving emails from my contact form? This issue has nothing to do with the theme, it is most likely a server or plugin issue. Make sure whatever contact form plugin (e.g. Contact Form 7) you're using is set up correctly and there are no typos the  ...

I can't see the BuddyPress/bbPress pages? 1) Please ensure you have installed and activated the BuddyPress and bbPress plugins. 2) Go to Settings -> BuddyPress and click the Components tabs and enable "User Groups" and any other features ...

I've updated the theme and my translations have disappeared? All the text relating to the theme options and custom Visual Composer elements have now been moved to the theme plugin. As a result you will need to translate this text again. I apologize for the inconvenience, this was ...

How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate&nb ...

How do I modify X and Y on my BuddyPress pages? Most BuddyPress page templates can be modified by adding the directory structure and file within your theme folder to override the default styling as explained here: https://codex.buddypress.org/themes/theme-co ...