To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page.
Locate the relevant theme and click on the Download button and next on the License Certificate & purchase code link in drop-down menu.
After you have downloaded the certificate you can open it in a text editor such as Notepad and copy the Item Purchase Code.
Step 1: Go to Appearance > Menus and create or edit an existing menu.
Step 2: Click the Screen Options tab in the top right corner of the page and make sure the BuddyPress Member option is checked.
Step 3: Now scroll down the page and you will see a BuddyPress tab where you can add BuddyPress profile links to your selected menu.
This is unlikely to be a theme issue and it is most likely server or plugin related.
To test this, activate the default Twenty Twenty-One theme (don't worry this won't affect your site content). If the issues still occur this means the theme is not causing the issue. Make sure whatever plugin you're using is set up correctly and that you have no typos in your email address.
If your server does not allow emails to be sent out try using the following plugin:
https://en-gb.wordpress.org/plugins/wp-mail-smtp/
For BuddyPress emails you will also need to add the following to your functions.php file:
add_filter( 'bp_email_use_wp_mail', '__return_true' );
Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page.
In some cases you may need to change the permalink structure. To do this in the Custom Structure field add the following:
/%category%/%postname%/
Now save the page.
WordPress is adding the admin bar to your website, not the theme. You can use the following plugin to disable the admin bar: https://en-gb.wordpress.org/plugins/hide-admin-bar/
If you're using BuddyPress to hide the admin bar for logged out users go to Settings > BuddyPress > Options and disable the Toolbar option.
To increase the Post Maximum Size do the following:
Step 1: Locate the php.ini file inside the /wp-admin directory using an FTP client or file manager in your web hosting control panel (if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Find the following line in your php.ini file:
post_max_size
Step 3: Increase the value to 64MB or higher and save the file.
Step 4: If you still have issues, look for this file in your root directory and make the same changes.
You are seeing this error because the theme is too big to be uploaded to your site. This is because your web host has set one of the following too low:
- PHP Memory Limit (should be 256MB or higher)
- Post Maximum Size (should be 64MB or higher)
- WordPress Upload Limit (should be 64MB or higher)
Follow the links for how to increase each of these values.
Alternatively you can upload the theme through an FTP client or file manager in your cPanel. To set up an FTP client refer to the WordPress documentation on this http://codex.wordpress.org/FTP_Clients.
Once you have set up your FTP client upload the aardvark theme folder to /wp-content/themes/ directory on your server.
This is a core WordPress option and not part of the theme. Go to Appearance > Customize > Site Identity > Site Icon to change the favicon.
To increase the PHP Memory Limit do the following:
Step 1: Locate the wp-config.php file inside the root of your WordPress installation (located in the same folder as your /wp-content/ and /wp-admin/ directories) using an FTP client or file manager in your web hosting control panel (if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Paste this code in your wp-config.php file just before the line that says “That’s all, stop editing! Happy blogging.”:
define( 'WP_MEMORY_LIMIT', '256M' );
Step 3: Now save the file.
Note: If this solution does not work then this means your web hosting service provider does not allow WordPress to increase PHP memory limit. You will need to ask your web host to increase this limit for you.
Step 1: Locate the php.ini file inside the /wp-admin directory using an FTP client or file manager in your web hosting control panel (if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Paste this code in your .php.ini file:
memory_limit 256MB;
Step 1: Locate the .htaccess file inside the root of your WordPress installation (located in the same folder as your /wp-content/ and /wp-admin/ directories) using an FTP client or file manager in your web hosting control panel (if you can’t find it see why you can’t find the .htaccess file and how to find it or if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Paste this code in your .htaccess file:
php_value memory_limit 256M
Step 3: Now save the file.
Note: If you encounter any errors while trying to set the memory limit using these two methods then it means your hosting provider has locked this setting and you will have to contact them to increase this limit.
There are two ways to add custom fields depending on if you're using the Gutenberg Editor or Classic Editor.
If the fields are hidden use the Show Hidden Post Meta plugin to show hidden fields.
This is a general WordPress option that can be found under Settings -> General -> Anyone can register.
If you're using BuddyPress the register page should have been created automatically. If it has not, create a new page called "Register" and publish it. Now go to Settings -> BuddyPress -> Pages and select this page from the Registration dropdown menu. Now you can link to this page in your menus from Appearance > Menus.
To increase the PHP Maximum Execution Time do the following:
Step 1: Locate the .htaccess file inside the root of your WordPress installation (located in the same folder as your /wp-content/ and /wp-admin/ directories) using an FTP client or file manager in your web hosting control panel (if you can’t find it see why you can’t find the .htaccess file and how to find it or if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Paste this code in your .htaccess file:
php_value max_execution_time 180
Step 3: Now save the file.
Note: If you still get the error, try increasing the value to 600.
Step 1: If you're not able to edit .htaccess file manually, then you can install and activate the WP Maximum Execution Time Exceeded plugin. That’s all. The plugin works out of the box and increases the maximum execution time to 300 seconds.
You may want to install the default WordPress theme in order to see if an issue still occurs when switching themes.
To install the default WordPress theme do the following:
To increase the WordPress Upload Limit do the following:
Step 1: Locate the php.ini file inside the wp-admin directory (if you’re not sure how to do this, ignore the steps below and contact your webhost who can do this for you).
Step 2: Find the following line in your php.ini file:
upload_max_filesize
Step 3: Increase the value to 64MB or higher and save the file.
Step 4: If you still have issues, look for this file in your root directory and make the same changes.
The theme requires at least PHP 7.3 or above because this is what WordPress itself recommends.
In most cases you cannot update the PHP version yourself and need to contact your host about this. The upgrade process is easy and should be something your host can do for you without impacting your website or charging you a fee. Here's an email you can send to your hosting company:
Dear host,
I'm running a site on one of your servers and WordPress has listed PHP 7.2 as the recommended version on their requirements page: https://wordpress.org/about/requirements/
Can you please let me know if my hosting supports PHP 7.2 or higher and how I can upgrade?
Looking forward to your reply.
If you have a VPS server, see How to upgrade from PHP 5.
If your host doesn't support PHP 5.6 or higher, you will need to find a host that does. We recommend DreamHost which supports PHP 5.6 or higher. If you contact another host, be sure to ask them which PHP version your website will run on before purchasing.
Maximum input vars limit the number of input variables which affect menus and theme options in the Aardvark theme. To increase the Maximum input vars do the following:
Step 1: Locate the .htaccess file inside the root of your WordPress installation (located in the same folder as your /wp-content/ and /wp-admin/ directories) using an FTP client or file manager in your web hosting control panel (if you can’t find it see why you can’t find the .htaccess file and how to find it or if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Paste this code in .htaccess file:
php_value max_input_vars 1000 php_value suhosin.get.max_vars 1000 php_value suhosin.post.max_vars 1000 php_value suhosin.request.max_vars 1000
Step 3: Now save the file.
Step 1: Locate the php.ini file inside the /wp-admin directory using an FTP client or file manager in your web hosting control panel (if you’re not sure how to do this, ignore the steps below and contact your web host who can do this for you).
Step 2: Paste this code in your .php.ini file:
max_input_vars = 1000 suhosin.get.max_vars = 1000 suhosin.post.max_vars = 1000 suhosin.request.max_vars = 1000
Step 3: Now save the file.
Step 4: If you still have issues, look for this file in your root directory and make the same changes.