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Habitat

Live ajax search is not working You will receive a 500 error preventing the live ajax search from working if you also have the YITH WooCommerce Compare plugin activated. You should either deactivate this plugin or locate yith-woocommerce-comp ...

I get a Page Not Found error when I click on links? Sometimes your server rewrite rules need flushing. To do this go to Settings -> Permalinks and save the page. In some cases you may need to change the permalink structure. To do this in the Custom Structure fiel ...

How do I find my ThemeForest Item Purchase Code? To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate the relevant theme and click on the Download button and next on the License Certificate&nb ...

How do I create BuddyPress groups? I'm not sure why I get this question so often as creating groups has nothing to do with the theme, it's part of the BuddyPress plugin. However since I'm always asked please check the following: 1) Go to Settings > BuddyPr ...

I can't save the Theme Options page? This error occurs because your server limits the amount of data that can be saved at one time. There are two ways to increase this limit: 1) Edit your php.ini file and increase the max_input_vars function to around 3000 e.g. ...

I can't assign menus to navigation areas? If you've added a lot of menu links to a menu, it's likely your server can't handle it and will not assign the menu to one of you navigation areas. To get around this add the following to your .htaccess file:ph ...

How do users add avatars (images) to their profiles? WordPress uses Gravatar to add avatars (user images). Register a free account at http://gravatar.com, associate it with the email you're using on your WordPress site and upload your avatar image. Now go back to your site and ...

How do I enable comments on pages? Go to Settings -> Discussion and make sure Allow people to post comments on new article is checked. Now on any page click the Screen Options button in the top right corner of the page and check the Discussion option. ...

It says the theme is broken or missing a style sheet? If after installing the theme it says it is broken or the style sheet is missing it's nothing to worry. This is one of the most common errors new users to WordPress experience. Unzip the zip file that you downloaded from The ...

WPBakery Page Builder says I need to activate a license? The full version of WPBakery Page Builder (previously known as Visual Composer) comes with this theme. You do not need to activate any license to use it. You are only asked for a license if you want to receive automatic ...

Why do I get a allowed/allocated memory size fatal error message? If you get a fatal error relating to allowed or allocated memory in order to fix this you’ll have to do two things: 1) Increase default WordPress memory limit: Using a FTP client, find the wp-config.php fil ...

How do I remove category links from showing up? Cuckoo, Socialize and Habitat Themes:Go to Theme Options -> Posts -> Post Categories and add the categories you want to remove to the Exclude Categories box.Huber Theme:Go to Theme Options -> General and add the ...

How do I add breadcrumbs? The breadcrumbs shown in the demo are added by the Yoast WordPress SEO plugin. Install this plugin and then go to SEO -> Search Appearance and click the Breadcrumbs tab and click Enabled.

How I do I disable the WordPress Admin Bar for users? WordPress is adding the admin bar to your website, not the theme. You can use the following plugin to disable the admin bar: https://en-gb.wordpress.org/plugins/hide-admin-bar/ If you're using BuddyPress go to Settings ...

How do I change options on custom page templates and custom post types? To change the options on custom page templates and custom post types you should create a child theme and add the following to your functions.php file: function ghostpool_custom_init_variables() { // Custom page t ...

What SEO plugin do you recommend? All my themes work well with "Yoast SEO" WordPress plugin: https://wordpress.org/plugins/wordpress-seo/

CDN images are not working on my site? The theme uses the Aqua Resizer script to resize/crop images to the selected size, this script only accepts images hosted on the same server as the site so CDN images will not work. In order to support CDN images you will ne ...

I cannot see any related posts? Related posts are only displayed if posts have one or more of the same post tags as the post you are viewing. To add post tags to posts, on the right-hand side of the post add your tags from the "Tags" panel.

How do I add/edit/remove theme options? There are two types of theme options. You have the global theme options on the Theme Options page and you have the individual options on individual pages. Global Theme Options This theme uses the Redux framework for the&nbs ...

Why do I not see the featured images on my site? 1) Make sure you have selected a featured image for each post/page/slide. 2) Make sure you have not set the image width to 0 or left it empty on the Theme Options pages, Also make sure you've not set it to 0 (it can be left ...

I cannot import the demo data If you cannot import the demo data because it never completes the import process or you receive an error it could be because one of the following reasons: Your PHP memory, file upload size, and/or execution limits are s ...

I get the following error message "select2-css CDN unavailable. Some controls may not render properly." The Redux theme options framework loads some files from an external CDN server rather than loading them from your own server to improve the page load speed. If the CDN server goes down and you will receive this error but it u ...

Why am I not receiving registration/contact form emails? This is unlikely to be a theme issue and it is most likely server or plugin related.  To test this, activate the default Twenty Seventeen theme (don't worry this won't affect your site content). If the issues still ...

How do I add a Favicon to my site? This is controlled by WordPress, not the theme. Go to Appearance > Customize > Site Identity > Site Icon.

I've updated the theme and my translations have disappeared? All the text relating to the theme options and custom Visual Composer elements have now been moved to the theme plugin. As a result you will need to translate this text again. I apologize for the inconvenience, this was ...

I cannot see the icons on my site? This is probably because of a permission issues with the font used to display the icons. Using an FTP client set lib/fonts/ and lib/fonts/fontawesome/ permissions to 755 and the font file permissions to 644.

How do I allow users to register to my site? This is a general WordPress option that can be found under Settings -> General -> Anyone can register. If you're using BuddyPress the register page should have been created automatically. If it has not, create a new pa ...

How do I show the back to top button on mobile/tablet devices? Go to Theme Options > Styling and in the CSS Code box add : @media only screen and (max-width: 1023px) {     .gp-theme #gp-to-top { display: block !important; opacity: 0.7 !important; ...

I cannot access the drop down menu links on Android devices? By default Android will redirect to the top level menu item link URL as soon as it is tapped. To display a submenu, users must tap, and without lifting their finger slide off of the menu item.

My site is running slow, what can I do? Before blaming the theme there are a number of things that may be causing your site to slow down.  First ask yourself, does this issue occur when you are using any other theme? If it does, then it's probably a server or ...

How do I add/remove widgets and Visual Composer elements to the sidebar? 1) If you don't want to display Visual Composer elements in your sidebar go to Appearance > Sidebars Editor select the desired sidebars and click the green "Override widgets" button so it turns grey. This is essential if y ...

I would like a refund? Before requesting a refund If you're having any issues with a theme you've just purchased this can be incredibly frustrating, however in most cases the issues can be quickly resolved. Please follow the steps in the document ...

How do I insert advertisements on my site? To insert advertisements in the header and footer go to the Theme Options page of your theme and locate the header and footer content options (not available on all themes). To insert advertisements in your sidebar ...