Why can't I see ratings in my Google search results?

While the theme has full schema markup so Google can display the ratings in search results it can take quite a while for Google to crawl your site and even then they may decide not to display the ratings in their search results. You can confirm that Google is reading your ratings by running a review page through https://developers.google.com/structured-data/testing-tool/ It should return all the rating data for that page meaning Google can display this data in their search results.

Also make sure you're using the latest version of the theme to ensure it has the latest schema markup and rich snippet support. To update the theme and/or plugins check out the help file that comes with your download inside the "Help" folder and refer to the "Updating The Theme" section.