GhostPool.com — Support

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Welcome to GhostPool.com

Hey, thanks for purchasing one of my themes. Support covers theme installation, setup and bug fixes. Unfortunately we cannot provide support for customizations or third party plugins. Read the full support policy at http://www.ghostpool.com/support-policy

Before posting a question, please do the following:

Read the help file that comes packaged with your theme
Deactivate all plugins to see if this fixes your issues
Activate another theme to see if the issues still occur, if they do then it is not a theme issue

Allow up to 24 hours for a reply Monday to Friday and longer on weekends.

*****I will be on holiday between May 16th to May 31st so it will take longer for your support tickets to be answered during this time*****

Public Community Tickets

How to add GD Rating in Wocommerce[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on February 25, 2013
Opened by Luan Luan at 11:12 on February 24, 2013Current Rating:
5
translation - bbpress[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on February 27, 2013
Opened by Justyna Kowalczyk at 11:12 on February 26, 2013Current Rating:
5
How do you get the headings on sub cats[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on February 27, 2013
Opened by Mat Klik at 11:12 on February 26, 2013Current Rating:
0
Lightbox displays featured image twice[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 4, 2013
Opened by Philip Rogers at 11:12 on February 28, 2013Current Rating:
0
[posts] shortcode option for custom post types?[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 4, 2013
Opened by Daniel Schulz-Jackson at 11:12 on February 28, 2013Current Rating:
5
Gridline[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 4, 2013
Opened by Jennifer Santolla at 11:12 on February 19, 2013Current Rating:
0
Shortcode to display On-sale woocommerce products in pages[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 5, 2013
Opened by Luan Luan at 11:12 on February 28, 2013Current Rating:
5
UberMenu[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 6, 2013
Opened by Sinisa Gjuga at 11:12 on February 24, 2013Current Rating:
0
Sorting Bar[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 6, 2013
Opened by Elvis Salic at 11:12 on March 6, 2013Current Rating:
0
Mega Menus[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 7, 2013
Opened by Alex Lewers at 11:12 on March 6, 2013Current Rating:
0
Registration/Activation[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 8, 2013
Opened by Jay Jones at 11:12 on March 7, 2013Current Rating:
2
Accordion[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 8, 2013
Opened by Doug Hadfield at 11:12 on March 7, 2013Current Rating:
5
Dynamic Log-in Log out button dissapeared[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 9, 2013
Opened by Max Royale at 11:12 on December 22, 2012Current Rating:
0
Tema Edit[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 9, 2013
Opened by Veysi TUTKAL at 11:12 on March 4, 2013Current Rating:
0
Can't change layout for custom post types[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 9, 2013
Opened by Daniel Schulz-Jackson at 11:12 on February 19, 2013Current Rating:
0
Site Pages Not Showing Up Randomly[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 11, 2013
Opened by Asif Irtiza at 11:12 on March 10, 2013Current Rating:
0
Admin Error Code - New Update[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 12, 2013
Opened by Bread&ButterFootball at 11:12 on March 12, 2013Current Rating:
0
Reviewit theme & GD Star ratings[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 14, 2013
Opened by Lee Floyd at 11:12 on March 6, 2013Current Rating:
0
Update theme[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 14, 2013
Opened by Bagus Fikri at 11:12 on March 14, 2013Current Rating:
0
Cart and checkout not working[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 15, 2013
Opened by Bagus Fikri at 11:12 on March 15, 2013Current Rating:
0
Problem with the score in Ratings, only until 5.9[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 18, 2013
Opened by Alvaro Saez at 11:12 on March 16, 2013Current Rating:
0
Images too big[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 18, 2013
Opened by Justin Campbell-Platt at 11:12 on March 12, 2013Current Rating:
0
How do I create and use the custom css [PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 18, 2013
Opened by Sylvain C at 11:12 on March 18, 2013Current Rating:
0
Error Creating Child Theme[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 20, 2013
Opened by Michael Karle at 11:12 on March 19, 2013Current Rating:
0
How to make the width max at 1025[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 20, 2013
Opened by Peter Paul at 11:12 on March 19, 2013Current Rating:
4
Widget title size - how to change it?[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 21, 2013
Opened by Ramiro Castro at 11:12 on March 4, 2013Current Rating:
0
Default Profile Tab[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 22, 2013
Opened by Jay Jones at 11:12 on March 21, 2013Current Rating:
0
IDs of custom post types[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 22, 2013
Opened by Seb Cook at 11:12 on March 21, 2013Current Rating:
0
Setting sidebar position on responsive[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 25, 2013
Opened by Gregorius Bimantoro at 11:12 on March 23, 2013Current Rating:
0
Change content/sidebar width[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 26, 2013
Opened by Franco B at 11:12 on March 22, 2013Current Rating:
0
Prices Aligned Equal[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 26, 2013
Opened by Wayne Drescher Jr. at 11:12 on March 25, 2013Current Rating:
0
Add to Cart Button[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 26, 2013
Opened by Wayne Drescher Jr. at 11:12 on March 25, 2013Current Rating:
0
Two[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 26, 2013
Opened by Peter Sundberg at 11:12 on March 25, 2013Current Rating:
0
The "RecentPopularCommentedTags" Widget[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 27, 2013
Opened by Peter Sundberg at 11:12 on March 26, 2013Current Rating:
0
Problem "BuddyPress SCORE THEME" & "BuddyPress Activity Plus"![PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 27, 2013
Opened by Carmelo Virciglio at 11:12 on March 27, 2013Current Rating:
0
Woocommerce IPN Issue[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 27, 2013
Opened by Angie Powers at 11:12 on March 27, 2013Current Rating:
0
Feature image Hard Crop Problem[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 27, 2013
Opened by Michal Slančík at 11:12 on March 25, 2013Current Rating:
0
php error[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on March 28, 2013
Opened by Patrick Nommensen at 11:12 on March 25, 2013Current Rating:
2
theme settings not updating[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 2, 2013
Opened by Ben Bennett at 11:12 on March 30, 2013Current Rating:
0
Images not working[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 2, 2013
Opened by Przemek Solan at 11:12 on February 28, 2013Current Rating:
0
Adding Captchya[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 2, 2013
Opened by Bryan Ferre at 11:12 on April 1, 2013Current Rating:
0
Registration form captcha[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 3, 2013
Opened by Em Tea at 11:12 on March 28, 2013Current Rating:
0
BuddyPress Links[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 3, 2013
Opened by Roland Permana at 11:12 on April 3, 2013Current Rating:
0
Related Items[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 4, 2013
Opened by Mathias Burmeister at 11:12 on March 11, 2013Current Rating:
5
Columns in template[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 5, 2013
Opened by Franco Baldisserri at 11:12 on April 4, 2013Current Rating:
0
Slider is missing[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 5, 2013
Opened by Andrey Kopot at 11:12 on April 4, 2013Current Rating:
0
Buddy Wordpress Theme Short Code[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 5, 2013
Opened by Adam Thiele at 11:12 on April 2, 2013Current Rating:
4
Login - Signup Header[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 5, 2013
Opened by Adam Thiele at 11:12 on April 5, 2013Current Rating:
0
Variation Swatches[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 6, 2013
Opened by Shane Needs at 11:12 on March 30, 2013Current Rating:
0
Adding Breadcrumbs[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 8, 2013
Opened by Franco B at 11:12 on March 27, 2013Current Rating:
0
Querying slides by tag[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 9, 2013
Opened by Andre Levi at 11:12 on March 13, 2013Current Rating:
0
how to customize the "what is new" function into the homepage[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 9, 2013
Opened by Mandy He at 11:12 on April 8, 2013Current Rating:
0
BuddyPress update messed up theme[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 9, 2013
Opened by Korean Candy at 11:12 on April 8, 2013Current Rating:
0
Contact Forms[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 9, 2013
Opened by Mike Puckett at 11:12 on March 13, 2013Current Rating:
0
ipad shop size?[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 10, 2013
Opened by Alexander Sola at 11:12 on April 4, 2013Current Rating:
0
Text Margins[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 10, 2013
Opened by Jason Hayes at 11:12 on April 9, 2013Current Rating:
0
error 500 after installing theme[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 11, 2013
Opened by Ramiro Castro at 11:12 on April 10, 2013Current Rating:
0
Prettyphoto being put on homepage images[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 13, 2013
Opened by Nic DJ at 11:12 on April 12, 2013Current Rating:
0
Buttons on the first page[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 14, 2013
Opened by Nedelcu Marius at 11:12 on April 13, 2013Current Rating:
0
Home page slider[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 15, 2013
Opened by Nicolas Corre at 11:12 on April 14, 2013Current Rating:
0
Post Page Sidebar[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 17, 2013
Opened by Marc Samson at 11:12 on April 17, 2013Current Rating:
5
Error - when updated the new version[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 18, 2013
Opened by Murtuza Tashrifwala at 11:12 on April 17, 2013Current Rating:
0
Slider stops working on multisite install after S2 Member install/removal.[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 19, 2013
Opened by Tracy Byrne at 11:12 on April 11, 2013Current Rating:
0
Problems with Isotope[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 19, 2013
Opened by Davide Redaelli at 11:12 on April 18, 2013Current Rating:
0
RESPONSIVE PROPERTIES OVER 1200px[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 22, 2013
Opened by Ruben Gonzalez at 11:12 on April 19, 2013Current Rating:
0
Author Byline[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 22, 2013
Opened by Eric Amzallag at 11:12 on April 20, 2013Current Rating:
0
Install theme[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 22, 2013
Opened by Jurre Dupain at 11:12 on February 19, 2013Current Rating:
0
Theme Layered PSD[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 23, 2013
Opened by Riz Malik at 11:12 on April 22, 2013Current Rating:
0
Theme Fonts[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 24, 2013
Opened by Riz Malik at 11:12 on April 23, 2013Current Rating:
0
Customize comment [PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 24, 2013
Opened by Andrea at 11:12 on April 23, 2013Current Rating:
0
Register Form[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 25, 2013
Opened by Rafa Doblas Jiménez at 11:12 on April 24, 2013Current Rating:
0
How to set up "approval" for group creation and user registration[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 25, 2013
Opened by Mandy He at 11:12 on April 24, 2013Current Rating:
0
SSL problems[PUBLIC] Assigned to GhostPool / Last comment posted at 11:12 on April 26, 2013
Opened by Alex Cooper at 11:12 on April 15, 2013Current Rating:
0
featured image not showing[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Ben De Leijster at 11:12 on March 7, 2013Current Rating:
0
Menu on mobile version[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Ramon Van Biljouw at 11:12 on April 19, 2013Current Rating:
0
Converting custom posts[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by ShowsInfo.TV 3 weeks agoCurrent Rating:
0
Duplicate posts on home page[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Jeff Judge 3 weeks agoCurrent Rating:
0
Slider Blocking username/password on login[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Gongoozled.com 3 weeks agoCurrent Rating:
0
Buddy theme for non wordpress pages?[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Franco Baldisserri 3 weeks agoCurrent Rating:
0
Youtube Embed In Post[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Courtney Hall 3 weeks agoCurrent Rating:
0
lightbox[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Conor Dal at 11:12 on April 25, 2013Current Rating:
0
Theme Options Errors[PUBLIC] Assigned to GhostPool / Last comment posted 3 weeks ago
Opened by Courtney Hall 3 weeks agoCurrent Rating:
0
recent_items error[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Mike Earley 3 weeks agoCurrent Rating:
0
No Prices on variable products in Firefox[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Igor Moiseenko 2 weeks agoCurrent Rating:
0
Warning error on post boxes widget[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Nicolás Chiari 2 weeks agoCurrent Rating:
0
GD Star Rating error[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Nicolás Chiari 2 weeks agoCurrent Rating:
0
Product Tab is not Working[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by César Mejía 2 weeks agoCurrent Rating:
0
google fonts[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Giada Manis 2 weeks agoCurrent Rating:
0
Dropdown menu dose not work on IE[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Robiul Islam 2 weeks agoCurrent Rating:
0
Menu Colors[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Matt Bowles at 11:12 on April 20, 2013Current Rating:
0
Registration Plugin?[PUBLIC] Assigned to GhostPool / Last comment posted 2 weeks ago
Opened by Daren Galindez 2 weeks agoCurrent Rating:
0
I have no area for site reviews[PUBLIC] Assigned to GhostPool / Last comment posted 1 week ago
Opened by Lachlan Reilly 1 week agoCurrent Rating:
0
Slider[PUBLIC] Assigned to GhostPool / Last comment posted 1 week ago
Opened by Dee Duelas 2 weeks agoCurrent Rating:
0
Share posts[PUBLIC] Assigned to GhostPool / Last comment posted 1 week ago
Opened by Kinja Got 1 week agoCurrent Rating:
0
Page navigation and dfp problem[PUBLIC] Assigned to GhostPool / Last comment posted 1 week ago
Opened by Moritz Kloft 1 week agoCurrent Rating:
0
inProfile Theme[PUBLIC] Assigned to GhostPool / Last comment posted 1 week ago
Opened by STUART DOWNES 2 weeks agoCurrent Rating:
1
Responsive.css not working with Maxcdn[PUBLIC] Assigned to GhostPool / Last comment posted 1 week ago
Opened by Thanassis TNS 1 week agoCurrent Rating:
0
Slider is gone[PUBLIC] Assigned to GhostPool / Last comment posted 6 days ago
Opened by Laurent Blum 6 days agoCurrent Rating:
0
firefox problem[PUBLIC] Assigned to GhostPool / Last comment posted 4 days ago
Opened by Paulo Cezar Meyer 1 week agoCurrent Rating:
0
[register][PUBLIC] Assigned to GhostPool / Last comment posted 4 days ago
Opened by Brandon Holmes 4 days agoCurrent Rating:
0
Display BP Avatar on Any Page[PUBLIC] Assigned to GhostPool / Last comment posted 3 days ago
Opened by Louis Stroz 3 days agoCurrent Rating:
0
Blog images[PUBLIC] Assigned to GhostPool / Last comment posted 2 days ago
Opened by Eyal Elharar 1 week agoCurrent Rating:
4
Sidebars not working[PUBLIC] Assigned to GhostPool / Last comment posted 2 days ago
Opened by Sara Kalker 5 days agoCurrent Rating:
0
Lightbox Not Working[PUBLIC] Assigned to GhostPool / Last comment posted 1 day ago
Opened by Frank Johnson 1 day agoCurrent Rating:
0
Watermarking[PUBLIC] Assigned to GhostPool / Last comment posted 1 day ago
Opened by Jedi Knight 1 day agoCurrent Rating:
0
Setting categories[PUBLIC] Assigned to GhostPool / Last comment posted 19 hours ago
Opened by Eyal Elharar 19 hours agoCurrent Rating:
0
Can Login But Not To My Dashboard[PUBLIC] Assigned to GhostPool / Last comment posted 16 hours ago
Opened by Beau Griffis 16 hours agoCurrent Rating:
0
Colours of Categories Tags[PUBLIC] Assigned to GhostPool / Last comment posted 14 hours ago
Opened by C K 14 hours agoCurrent Rating:
0